This Cookie Policy explains what cookies are, how we use them on this website, and what choices you have regarding their use. It should be read alongside our Privacy Policy.

WHAT ARE COOKIES?

Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device and remember certain information about your visit. Cookies cannot harm your device and do not contain personally identifiable information on their own.

HOW WE USE COOKIES

We use cookies for the following purposes:

Strictly Necessary Cookies
These cookies are essential for the website to function. They enable core features such as page navigation, form submission, and access to secure areas. These cookies cannot be switched off as the site cannot function without them. No consent is required for these cookies.

Analytics and Performance Cookies
We use analytics tools to understand how visitors use our website — for example, which pages are visited most frequently and whether users encounter any errors. This information is used in aggregate and does not identify individual users. These cookies are only placed with your consent.

Live Chat Cookies
Our live chat feature uses cookies to maintain your session and enable text-based conversations with our team. These cookies are only active when you use the live chat function and are retained for a maximum of 12 months.

Third-Party Cookies
Some pages on our website may include content or tools provided by third parties, such as embedded maps or booking platforms. These third parties may set their own cookies. We do not control these cookies and recommend reviewing the privacy policies of any third-party services you interact with.

WHAT WE DO NOT DO

We do not use cookies for advertising or to track you across other websites.
We do not sell or share cookie data with third parties for commercial purposes.

MANAGING YOUR COOKIE PREFERENCES

When you first visit our website, you will be asked to consent to non-essential cookies. You can change your preferences at any time by clicking the cookie settings link in the footer of this website.

You can also manage cookies directly through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling cookies may affect the functionality of some parts of this website.

For guidance on managing cookies in your browser, visit: www.allaboutcookies.org

CHANGES TO THIS POLICY

We may update this Cookie Policy from time to time. The date at the top of this page indicates when it was last revised.

CONTACT US

If you have any questions about our use of cookies, please contact:


Email: hello@cayhpsychologicalservices.co.uk
Telephone: 01494 977397