Please note: Our service is not designed to offer emergency or crisis intervention.

If you or someone you care about is in crisis or needs immediate mental health support, we strongly encourage you to contact one of the services listed below or reach out to local emergency resources.

​​If You Need Immediate Help:

• NHS Mental Health Team: Call 111 option 2

• Emergency Services: Dial 999 for immediate help if you or someone else is in danger. 

• A&E or Your GP: For urgent reviews of care, you can visit your local Accident & Emergency department or contact your General Practitioner.
   

National Helplines:​

• Mind Support Line: 0300 102 1234 (Mon–Fri, 9 am–6 pm). Confidential listening and signposting 

• CALM (Campaign Against Living Miserably): 0800 58 58 58 (daily, 5 pm–midnight). Offers phone and webchat for anyone struggling

• Shout: Text SHOUT to 85258 (24/7). Confidential text support, great for people preferring non-verbal communication 

• National Suicide Prevention Helpline UK: 0800 689 5652 (6 pm–midnight daily). For those experiencing suicidal thoughts 

• Papyrus HOPELINEUK: 0800 068 4141 or text 07786 209697 (24/7) – focused on under-35s feeling suicidal 

• SANEline: 0300 304 7000 (4:30 pm–10 pm daily). Emotional support and information for people affected by mental illness 

• Rethink Mental Illness: 0300 5000 927 (Mon–Fri, 10 am–2 pm). Advice and support for people living with severe mental illness and their carers 

• Switchboard: 0300 330 0630 (10 am–10 pm). Support for LGBTQ+ people 

• Beat: 0808 801 0677 (England) / 0808 801 0433 (Wales). Help for people with eating disorders

• No Panic: 0300 772 9844 (10 am–10 pm). For panic attacks, OCD, and phobia-related support 

• Silverline: 0800 470 8090 (24/7). Confidential support for older adults 

• Hub of Hope: Online directory of local mental health services, including grassroots and cultural-specific offerings
   

For residents of Buckinghamshire:

• Buckinghamshire Mental Health Helpline: Adults: 0800 783 0119   Children: 0800 783 012

• Bucks Safe Haven: Call 01494 218098 (6pm-midnight)

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A Note on Cultural Sensitivity:

We understand that cultural background, language, and lived experience shape how you respond to crisis. If you need a service that understands your specific cultural needs, please let the helpline teams know when you call — many offer culturally aware support and can help you access the right kind of care.

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Your safety and well-being are important to us, and we urge you to seek immediate help from the appropriate resources in a crisis situation.