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Terms of Use

Please read these terms carefully before using this website. By using this website, you agree to be bound by these terms and conditions, which take effect from the date of first use.

These terms apply to Care at Your Home: Psychological Services Limited (trading as CAYH: Psychological Services), referred to throughout as "we", "us" or "our".


CHANGES TO THESE TERMS

We reserve the right to update these terms and conditions at any time by posting changes on this page. Your continued use of this website after changes have been posted constitutes your acceptance of the revised terms. We recommend checking this page periodically.


SCOPE OF THESE TERMS

These terms apply to all pages of this website and any website under our control that links to these terms.


THIS WEBSITE IS NOT A CLINICAL SERVICE

This website is for informational purposes only. It does not constitute the provision of psychological therapy or any other clinical service, and nothing on this website should be treated as clinical advice, diagnosis or treatment.

If you are experiencing a mental health crisis or require urgent support, please contact the emergency services on 999, NHS 111 (option 2), or a crisis helpline. Do not rely on this website for emergency support.

Access to our clinical services is subject to a separate clinical agreement entered into at the point of booking.


ELIGIBILITY

Our services are available to individuals aged 18 and over unless otherwise stated. By using this website and enquiring about our services, you confirm that you meet this requirement or that you are acting on behalf of a minor with appropriate parental or guardian authority.


COPYRIGHT AND INTELLECTUAL PROPERTY

All content on this website, including text, images, logos and other media, is owned by us or our licensed content providers. Unauthorised reproduction, modification, distribution or storage of any material without our prior written consent is prohibited.

For copyright enquiries, please contact us at hello@cayhpsychologicalservices.co.uk.


INTELLECTUAL PROPERTY LICENSING

You must request permission before using our company name, logo or any other intellectual property assets. Licensing enquiries should be directed to hello@cayhpsychologicalservices.co.uk.


LINKS TO EXTERNAL WEBSITES

Links to third-party websites are provided for convenience only. We are not responsible for the content, accuracy or reliability of external websites and do not endorse their content. Accessing external links is at your own risk.


LAWFUL USE

By using this website, you agree to use it only for lawful purposes. You must not use this website in any way that infringes the rights of others, transmits harmful or offensive material, or disrupts its normal operation.


ACCURACY OF INFORMATION

We make every reasonable effort to ensure that information on this website is accurate and up to date. However, we do not guarantee that all content is current or complete, and we recommend seeking independent professional guidance where appropriate.


DISCLAIMER OF LIABILITY

To the fullest extent permitted by law, we are not liable for any direct or indirect loss or damage arising from your use of, or inability to use, this website. This includes but is not limited to data loss, financial loss or service interruption. While we aim to ensure this website is available at all times, we cannot guarantee uninterrupted or error-free access.

Nothing in these terms limits our liability for death or personal injury caused by negligence, fraud, or any other matter that cannot be excluded by law.


PAYMENT AND CANCELLATION

Details of our fees, payment terms and cancellation policy are provided at the point of booking and form part of your clinical service agreement. These are separate from these website terms.


GOVERNING LAW

These terms are governed by the laws of England and Wales. Any disputes arising from the use of this website will be subject to the exclusive jurisdiction of the courts of England and Wales.


CONTACT US

For any queries relating to these terms, please contact:

Care at Your Home: Psychological Services Limited
Email: hello@cayhpsychologicalservices.co.uk
Telephone: 01494 977397
Post: CAYH Psychological Services, The Royal British Legion, High Wycombe, HP13 7DE
Company registration number: 16007169

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